Welcome to the Shipping and Delivery page of Luvih Fremz! We strive to ensure your shopping experience with us is seamless and satisfying. Below you’ll find all the information you need about our shipping and delivery policies.
Shipping Policy
1. Order Processing Time:
- All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
2. Shipping Rates and Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-5 business days
- Please note that delivery times may vary based on your location.
3. Free Shipping:
- Enjoy free standard shipping on orders over ₹1200.
Delivery Policy
1. Tracking Your Order:
- Once your order is shipped, you will receive a tracking number via email or SMS, which you can use to monitor the status of your delivery.
2. Delivery Locations:
- We currently deliver across All india. If your location is not listed, please contact us at support@luvihfremz.com to confirm delivery availability.
3. Delayed or Missed Deliveries:
- While we strive to ensure timely delivery, unforeseen circumstances like weather, holidays, or carrier delays may occasionally occur.
- If your order is significantly delayed, please reach out to us at support@luvihfremz.com.
4. Failed Deliveries:
- If a delivery is attempted but fails due to incorrect address details or unavailability of the recipient, additional charges may apply for re-delivery.
International Shipping
- We offer international shipping to select countries. Additional customs duties and taxes may apply, which are the responsibility of the customer.
- International delivery times vary depending on the destination.
Damaged or Lost Packages
- If your package is damaged during transit, please contact us immediately with photos of the damaged item(s).
- For lost packages, reach out to us with your order details. We’ll work with the carrier to resolve the issue promptly.
Contact Us
For any shipping or delivery inquiries, please contact our customer support team at:
- Email: [support@luvihfremz.com]
- Phone: [+91 94130 73661]
- Operating Hours: [9 AM – 5 PM, Days of the Week]
Thank you for choosing Luvih Fremz. Happy Shopping!